All Systems Operational

Uptime over the past 90 days. View historical uptime.
MediRecords Operational
90 days ago
99.8 % uptime
Today
Appointment Book Operational
Waiting Room Operational
ePrescribing and Prescribing Operational
Patient App Operational
Appointments Widget Operational
Secure Messaging ? Operational
SMS Operational
ConnectAPI Operational
90 days ago
99.64 % uptime
Today
Third Party Components Operational
90 days ago
100.0 % uptime
Today
Medicare Operational
eRx Script Exchange Operational
My Health Record Operational
MediRecords Support Channel ? Operational
Twilio Operational
Healthlink Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

System Metrics Month Week Day
Apdex ?
Fetching
Server Response Time
Fetching
Mar 29, 2025

No incidents reported today.

Mar 28, 2025

No incidents reported.

Mar 27, 2025
Incident: MHR Documents not rendering in MediRecords
Resolved - This incident has been resolved.
Mar 27, 11:19 AEDT
Investigating - Incident: Issues Accessing Documents in My Health Record (MHR)


We are currently investigating a critical incident impacting access to documents within the My Health Record (MHR) system. Specifically, documents located in the MHR IN tab are displayed as blank when opened.

Please note:
This issue does not affect the uploading of files to a patient’s My Health Record — it is limited to received documents in the MHR IN tab.

Workaround:
There is currently no workaround available. We recommend refraining from accessing MHR IN documents until the issue is resolved.

Our development team is actively investigating and we will provide updates as soon as more information becomes available.

We apologise for the inconvenience and appreciate your patience.
Mar 26, 13:06 AEDT
Mar 26, 2025
Mar 25, 2025

No incidents reported.

Mar 24, 2025

No incidents reported.

Mar 23, 2025

No incidents reported.

Mar 22, 2025

No incidents reported.

Mar 21, 2025

No incidents reported.

Mar 20, 2025

No incidents reported.

Mar 19, 2025

No incidents reported.

Mar 18, 2025

No incidents reported.

Mar 17, 2025

No incidents reported.

Mar 16, 2025

No incidents reported.

Mar 15, 2025

No incidents reported.

← Incident History Powered by Atlassian Statuspage