All Systems Operational

About This Site

Our platform is continuously monitored for outages, slowdowns, or other issues. Should there be any interruptions in service, we'll provide status updates here.

For all status information related to Medicare and other claiming systems, please refer to this page:
https://medicarestatus.humanservices.gov.au/healthsystemmonitor/external/status.xhtml

MediRecords Operational
90 days ago
99.98 % uptime
Today
Appointment Book Operational
Waiting Room Operational
Patient App Operational
Appointments Widget Operational
Arrivals / Kiosk Operational
Third Party Components Operational
Medicare Operational
eRx Script Exchange Operational
AWS EC2 Operational
AWS S3 Operational
My Health Record Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Server Response Time
Fetching
Apdex
Fetching
Past Incidents
Nov 25, 2020

No incidents reported today.

Nov 24, 2020

No incidents reported.

Nov 23, 2020

No incidents reported.

Nov 22, 2020

No incidents reported.

Nov 21, 2020

No incidents reported.

Nov 20, 2020

No incidents reported.

Nov 19, 2020

No incidents reported.

Nov 18, 2020

No incidents reported.

Nov 17, 2020

No incidents reported.

Nov 16, 2020

No incidents reported.

Nov 15, 2020

No incidents reported.

Nov 14, 2020

No incidents reported.

Nov 13, 2020

No incidents reported.

Nov 12, 2020
Completed - The scheduled maintenance has been completed.
Nov 12, 20:30 AEDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 12, 20:00 AEDT
Scheduled - MediRecords will be performing a planned release this evening. This release aims to further enhance system performance. Whilst we do not expect any major impacts to the user experience, custom views of the Patient Grid view may be affected.
Nov 12, 19:30 AEDT
Completed - The scheduled maintenance has been completed.
Nov 12, 00:30 AEDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 11, 23:50 AEDT
Scheduled - We will be performing a release tonight that will help to improve the performance and security of the MediRecords application. Some users may not be able to access the system during this time.
Nov 11, 17:37 AEDT
Nov 11, 2020
Postmortem - Read details
Nov 12, 14:49 AEDT
Resolved - This incident has been resolved. A post-mortem will be made available in due course.
Nov 11, 17:18 AEDT
Monitoring - A fix has been applied to the degraded service experienced by some of our users and we are now monitoring the results.

We apologise for the inconvenience.
Nov 11, 14:42 AEDT
Investigating - Good afternoon,
Some users are experiencing a degradation in the performance of MediRecords. We are currently investigating the root cause. We will continue to monitor the situation and provide updates as we learn more . We apologise to those who have been impacted.
Nov 11, 14:25 AEDT