All Systems Operational

About This Site

Our platform is continuously monitored for outages, slowdowns, or other issues. Should there be any interruptions in service, we'll provide status updates here.

For all status information related to Medicare and other claiming systems, please refer to this page:
https://medicarestatus.humanservices.gov.au/healthsystemmonitor/external/status.xhtml

MediRecords Operational
90 days ago
99.98 % uptime
Today
Appointment Book Operational
Waiting Room Operational
Patient App Operational
Appointments Widget Operational
Arrivals / Kiosk Operational
Third Party Components Operational
Medicare Operational
eRx Script Exchange Operational
AWS EC2 Operational
AWS S3 Operational
My Health Record Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Server Response Time
Fetching
Apdex
Fetching
Past Incidents
Oct 24, 2020

No incidents reported today.

Oct 23, 2020

No incidents reported.

Oct 22, 2020

No incidents reported.

Oct 21, 2020

No incidents reported.

Oct 20, 2020

No incidents reported.

Oct 19, 2020
Postmortem - Read details
Oct 19, 18:03 AEDT
Resolved - This incident has been resolved. A post-mortem will be made available in due course.
Oct 19, 15:11 AEDT
Monitoring - The MediRecords Application is no longer showing signs of slowness and our engineers have commenced an investigation into the root cause.
Oct 19, 11:34 AEDT
Investigating - We are currently investigating slowness of the MediRecords Application.
Oct 19, 11:25 AEDT
Oct 18, 2020

No incidents reported.

Oct 17, 2020

No incidents reported.

Oct 16, 2020

No incidents reported.

Oct 15, 2020

No incidents reported.

Oct 14, 2020

No incidents reported.

Oct 13, 2020

No incidents reported.

Oct 12, 2020
Completed - The scheduled maintenance has been completed.
Oct 12, 10:00 AEDT
Scheduled - We will be releasing new functionality this evening with improvements to the Medication Grid πŸ’Š and Password Protection πŸ”’ These changes are part of the launch of ePrescribing and will affect ALL users. For more information on the release click the link below: https://medirecords.com/medirecords-product-update-october-2020/

Users will need to clear their browser cache in order for the update to work properly. Instructions as to how to complete this can be found here:
https://support.medirecords.com/hc/en-us/articles/360000113515-How-to-Clear-your-Internet-Browser-s-Cache

During the the release window (16:00 - 18:00 AEST 8 October 2020) prescribing functionality may be affected.
Oct 8, 16:26 AEDT
Oct 11, 2020

No incidents reported.

Oct 10, 2020

No incidents reported.