We are investigating an issue with MediRecords that is impacting some users.
These issues includes:
- An error is appearing when using the Letter Editor
- The theater list report is not generating
If you are experiencing the following issues please clear your browsers cache
- An issue when raising an invoice
- Assigning a provider from the secure messaging holding bay is generating an error
For information on how to clear your browsers cache please see the following article:https://support.medirecords.com/hc/en-us/articles/360000113515-How-to-Clear-your-Internet-Browser-s-Cache
Initial investigation seems to indicate these errors are related to a security update performed last night.
We are working through these issues as quickly as possible, and will make updates as required.