Investigating - We are currently investigating an issue affecting the ability to submit claims and create invoices prior to 10.00 AM Aest.


Users may encounter the following error:

Error 9204 – "Date supplied must not be in future."

This issue occurs between midnight and 10:00 AM AEST, and the impact window varies slightly depending on your local timezone:

Brisbane (AEST): Until 10:00 AM
Adelaide (ACST): Until 9:30 AM
Perth (AWST): Until 8:00 AM
If you encounter this error, please try submitting your claims or creating invoices after 10:00 AM AEST.

If you continue to receive the error after 10:00 AM AEST, please contact our Support Team for further assistance.

We appreciate your patience as we work to resolve this.

Apr 22, 2025 - 17:38 AEST
MediRecords Operational
90 days ago
99.8 % uptime
Today
Appointment Book Operational
Waiting Room Operational
ePrescribing and Prescribing Operational
Patient App Operational
Appointments Widget Operational
Secure Messaging ? Operational
SMS Operational
ConnectAPI Operational
90 days ago
99.64 % uptime
Today
Third Party Components Partial Outage
90 days ago
100.0 % uptime
Today
Medicare Partial Outage
eRx Script Exchange Operational
My Health Record Operational
MediRecords Support Channel ? Operational
Twilio Operational
Healthlink Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Apdex ?
Fetching
Server Response Time
Fetching
Apr 26, 2025

No incidents reported today.

Apr 25, 2025

No incidents reported.

Apr 24, 2025

No incidents reported.

Apr 23, 2025

No incidents reported.

Apr 22, 2025

Unresolved incident: Issue Submitting Claims and Creating Invoices prior to 10.00 AM AEST.

Apr 21, 2025

No incidents reported.

Apr 20, 2025

No incidents reported.

Apr 19, 2025

No incidents reported.

Apr 18, 2025

No incidents reported.

Apr 17, 2025

No incidents reported.

Apr 16, 2025

No incidents reported.

Apr 15, 2025

No incidents reported.

Apr 14, 2025

No incidents reported.

Apr 13, 2025

No incidents reported.

Apr 12, 2025

No incidents reported.