All Systems Operational

Uptime over the past 90 days. View historical uptime.
MediRecords Operational
90 days ago
100.0 % uptime
Today
Appointment Book Operational
Waiting Room Operational
ePrescribing and Prescribing Operational
Patient App Operational
Appointments Widget Operational
Secure Messaging ? Operational
SMS Operational
ConnectAPI Operational
90 days ago
100.0 % uptime
Today
Third Party Components Operational
90 days ago
100.0 % uptime
Today
Medicare Operational
eRx Script Exchange Operational
My Health Record Operational
MediRecords Support Channel ? Operational
Twilio Operational
Healthlink Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

System Metrics Month Week Day
Apdex ?
Fetching
Server Response Time
Fetching
Sep 14, 2025

No incidents reported today.

Sep 13, 2025

No incidents reported.

Sep 12, 2025

No incidents reported.

Sep 11, 2025

No incidents reported.

Sep 10, 2025

No incidents reported.

Sep 9, 2025
My Health Record Production Environment - Planned Upgrade
Completed - The scheduled maintenance has been completed.
Sep 9, 20:00 AEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 9, 18:00 AEST
Scheduled - Good afternoon,

The My Health Record System Operator advises that there will be a planned upgrade activity performed on the API Gateway in the production environment on 9 September 2025.
During the upgrade window between 6 PM and 8 PM on 9 September 2025 (AEST), the API Gateway will experience intermittent service disruptions. As a result, transactions processed during this period may fail. Following the upgrade window, please review your application logs to ensure that any necessary retries have been successfully completed.

We apologise for any inconvenience this may cause.

Contact developerliaison@servicesaustralia.gov.au for further advice about this message if necessary.
For technical support please contact: myhealthrecord.otshelpdesk@servicesaustralia.gov.au
Sep 5, 16:24 AEST
Sep 8, 2025

No incidents reported.

Sep 7, 2025

No incidents reported.

Sep 6, 2025

No incidents reported.

Sep 5, 2025

No incidents reported.

Sep 4, 2025

No incidents reported.

Sep 3, 2025

No incidents reported.

Sep 2, 2025

No incidents reported.

Sep 1, 2025

No incidents reported.

Aug 31, 2025

No incidents reported.

← Incident History Powered by Atlassian Statuspage