Investigating - We are currently investigating an issue affecting the ability to submit claims and create invoices prior to 10.00 AM Aest.
Users may encounter the following error:
Error 9204 – "Date supplied must not be in future."
This issue occurs between midnight and 10:00 AM AEST, and the impact window varies slightly depending on your local timezone:
Brisbane (AEST): Until 10:00 AM Adelaide (ACST): Until 9:30 AM Perth (AWST): Until 8:00 AM If you encounter this error, please try submitting your claims or creating invoices after 10:00 AM AEST.
If you continue to receive the error after 10:00 AM AEST, please contact our Support Team for further assistance.
We appreciate your patience as we work to resolve this.
Apr 22, 2025 - 17:38 AEST
MediRecords
Operational
90 days ago
99.8
% uptime
Today
Appointment Book
Operational
Waiting Room
Operational
ePrescribing and Prescribing
Operational
Patient App
Operational
Appointments Widget
Operational
Secure Messaging
?
Operational
SMS
Operational
ConnectAPI
Operational
90 days ago
99.64
% uptime
Today
Third Party Components
Partial Outage
90 days ago
100.0
% uptime
Today
Medicare
Partial Outage
eRx Script Exchange
Operational
My Health Record
Operational
MediRecords Support Channel
?
Operational
Twilio
Operational
Healthlink
Operational
90 days ago
100.0
% uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Related
No incidents or maintenance related to this downtime.