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Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
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No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Scheduled Maintenance
Scheduled Maintenance to Production Environment – November 9 2025 Nov 9, 2025 00:00-00:30 AEDT
Good morning,
Services Australia advises that scheduled maintenance will be performed on Medicare Production systems over a series of weekends in November.
An outage of approximately 30 minutes will occur between 00:00 and 01:00 (AEDT) on Sunday, 9 November 2025.
This will impact the following systems:
Healthcare Identifiers (HI) Service. The My Health Record system may be impacted as a result.
Australian Immunisation Register (AIR)
Medicare Easyclaim
Medicare Online and ECLIPSE
Private Health Insurance Rebate
PBS Online
PBS Authorities
PRODA
PBS Online developers note:
For concession claims, pharmacists can:
dispense the prescription as a General prescription and issue a receipt for reimbursement from Services Australia, or
delay dispensing the prescription until PBS Online is operating.
We will not pay ineligible claims. Patients will need to provide their concessional status when seeking a refund from Services Australia.
We apologise for any inconvenience this may cause.
Please email developerliaison@servicesaustralia.gov.au if you have any questions about this advice.
Posted on Oct 30, 2025 - 10:38 AEDT
Services Australia advises that scheduled maintenance will be performed on Medicare Production systems over a series of weekends in November.
An outage of approximately 30 minutes will occur between 00:00 and 01:00 (AEDT) on Sunday, 9 November 2025.
This will impact the following systems:
Healthcare Identifiers (HI) Service. The My Health Record system may be impacted as a result.
Australian Immunisation Register (AIR)
Medicare Easyclaim
Medicare Online and ECLIPSE
Private Health Insurance Rebate
PBS Online
PBS Authorities
PRODA
PBS Online developers note:
For concession claims, pharmacists can:
dispense the prescription as a General prescription and issue a receipt for reimbursement from Services Australia, or
delay dispensing the prescription until PBS Online is operating.
We will not pay ineligible claims. Patients will need to provide their concessional status when seeking a refund from Services Australia.
We apologise for any inconvenience this may cause.
Please email developerliaison@servicesaustralia.gov.au if you have any questions about this advice.
Posted on Oct 30, 2025 - 10:38 AEDT
Scheduled Maintenance: Temporary interruption to ePrescribing and Secure Messaging services only Nov 12, 2025 23:00-23:30 AEDT
Dear MediRecords Customers,
As part of our ongoing commitment to service reliability, security, and performance, we will be conducting scheduled maintenance on Wednesday, 12th November 2025.
Maintenance Details:
Date: Wednesday, 12th November 2025
Time: Starting from 11:00 PM AEST
Duration: Approximately 30 minutes
Impact: Temporary interruption to ePrescribing and Secure Messaging services only.
While we do not anticipate other MediRecords services will be affected, we recommend planning to avoid any disruption during this short maintenance window.
This outage is part of our quarterly maintenance schedule, occurring every second Wednesday of the applicable quarter.
If you have any questions or need assistance, please contact our Support Team or visit our status page for real-time updates.
We appreciate your understanding and cooperation as we continue to enhance your MediRecords experience.
Regards,
Medirecords Support team
Posted on Oct 29, 2025 - 13:37 AEDT
As part of our ongoing commitment to service reliability, security, and performance, we will be conducting scheduled maintenance on Wednesday, 12th November 2025.
Maintenance Details:
Date: Wednesday, 12th November 2025
Time: Starting from 11:00 PM AEST
Duration: Approximately 30 minutes
Impact: Temporary interruption to ePrescribing and Secure Messaging services only.
While we do not anticipate other MediRecords services will be affected, we recommend planning to avoid any disruption during this short maintenance window.
This outage is part of our quarterly maintenance schedule, occurring every second Wednesday of the applicable quarter.
If you have any questions or need assistance, please contact our Support Team or visit our status page for real-time updates.
We appreciate your understanding and cooperation as we continue to enhance your MediRecords experience.
Regards,
Medirecords Support team
Posted on Oct 29, 2025 - 13:37 AEDT
Scheduled Maintenance to Production Environment – November 23 2025 Nov 23, 2025 00:00-01:30 AEDT
Good morning,
Services Australia advises that scheduled maintenance will be performed on Medicare Production systems over a series of weekends in November.
An outage of approximately 30 minutes will occur between 00:00 and 01:00 (AEDT) on Sunday, 23 November 2025.
This will impact the following systems:
Healthcare Identifiers (HI) Service. The My Health Record system may be impacted as a result.
Australian Immunisation Register (AIR)
Medicare Easyclaim
Medicare Online and ECLIPSE
Private Health Insurance Rebate
PBS Online
PBS Authorities
PRODA
PBS Online developers note:
For concession claims, pharmacists can:
dispense the prescription as a General prescription and issue a receipt for reimbursement from Services Australia, or
delay dispensing the prescription until PBS Online is operating.
We will not pay ineligible claims. Patients will need to provide their concessional status when seeking a refund from Services Australia.
We apologise for any inconvenience this may cause.
Please email developerliaison@servicesaustralia.gov.au if you have any questions about this advice.
Posted on Oct 30, 2025 - 10:41 AEDT
Services Australia advises that scheduled maintenance will be performed on Medicare Production systems over a series of weekends in November.
An outage of approximately 30 minutes will occur between 00:00 and 01:00 (AEDT) on Sunday, 23 November 2025.
This will impact the following systems:
Healthcare Identifiers (HI) Service. The My Health Record system may be impacted as a result.
Australian Immunisation Register (AIR)
Medicare Easyclaim
Medicare Online and ECLIPSE
Private Health Insurance Rebate
PBS Online
PBS Authorities
PRODA
PBS Online developers note:
For concession claims, pharmacists can:
dispense the prescription as a General prescription and issue a receipt for reimbursement from Services Australia, or
delay dispensing the prescription until PBS Online is operating.
We will not pay ineligible claims. Patients will need to provide their concessional status when seeking a refund from Services Australia.
We apologise for any inconvenience this may cause.
Please email developerliaison@servicesaustralia.gov.au if you have any questions about this advice.
Posted on Oct 30, 2025 - 10:41 AEDT
Scheduled Maintenance to Production Environment – November 30 2025 Nov 30, 2025 00:00-00:30 AEDT
Good morning,
Services Australia advises that scheduled maintenance will be performed on Medicare Production systems over a series of weekends in November.
An outage of approximately 30 minutes will occur between 00:00 and 01:00 (AEDT) on Sunday, 30 November 2025.
This will impact the following systems:
Healthcare Identifiers (HI) Service. The My Health Record system may be impacted as a result.
Australian Immunisation Register (AIR)
Medicare Easyclaim
Medicare Online and ECLIPSE
Private Health Insurance Rebate
PBS Online
PBS Authorities
PRODA
PBS Online developers note:
For concession claims, pharmacists can:
dispense the prescription as a General prescription and issue a receipt for reimbursement from Services Australia, or
delay dispensing the prescription until PBS Online is operating.
We will not pay ineligible claims. Patients will need to provide their concessional status when seeking a refund from Services Australia.
We apologise for any inconvenience this may cause.
Please email developerliaison@servicesaustralia.gov.au if you have any questions about this advice.
Posted on Oct 30, 2025 - 10:45 AEDT
Services Australia advises that scheduled maintenance will be performed on Medicare Production systems over a series of weekends in November.
An outage of approximately 30 minutes will occur between 00:00 and 01:00 (AEDT) on Sunday, 30 November 2025.
This will impact the following systems:
Healthcare Identifiers (HI) Service. The My Health Record system may be impacted as a result.
Australian Immunisation Register (AIR)
Medicare Easyclaim
Medicare Online and ECLIPSE
Private Health Insurance Rebate
PBS Online
PBS Authorities
PRODA
PBS Online developers note:
For concession claims, pharmacists can:
dispense the prescription as a General prescription and issue a receipt for reimbursement from Services Australia, or
delay dispensing the prescription until PBS Online is operating.
We will not pay ineligible claims. Patients will need to provide their concessional status when seeking a refund from Services Australia.
We apologise for any inconvenience this may cause.
Please email developerliaison@servicesaustralia.gov.au if you have any questions about this advice.
Posted on Oct 30, 2025 - 10:45 AEDT