All Systems Operational

Uptime over the past 90 days. View historical uptime.
Admissions Operational
MediRecords Operational
90 days ago
99.98 % uptime
Today
Activities - Clinical Actions, Tasks, and Work Lists Operational
Appointment Book Operational
Appointment Widget Operational
ConnectAPI Operational
90 days ago
100.0 % uptime
Today
Correspondence Operational
Waiting Room Operational
Engage Operational
ePrescribing and Prescribing Operational
Invoicing Operational
Secure Messaging Operational
SMS Operational
Patient Mobile App Operational
Third Party Components Operational
MediRecords Support Channel Operational
Twilio SMS Services Operational
Medications - Medispan Interactions Service Operational
Medications - Real-Time Prescription Monitoring Operational
Snomed Operational
Coviu Operational
Stripe Operational
Australian Digital Health Agency Services Operational
My Health Record Operational
Health Identifier Service (IHI Validator) Operational
ePrescribing - eRx Script Exchange Operational
Claiming Services Operational
Medicare Operational
Australian Immunisation Register (AIR) Operational
Secure Messaging Services Operational
Healthlink Operational
Medical Objects Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

System Metrics Month Week Day
Apdex ?
Fetching
Server Response Time
Fetching
Dec 14, 2025

No incidents reported today.

Dec 13, 2025

No incidents reported.

Dec 12, 2025

No incidents reported.

Dec 11, 2025

No incidents reported.

Dec 10, 2025

No incidents reported.

Dec 9, 2025

No incidents reported.

Dec 8, 2025

No incidents reported.

Dec 7, 2025

No incidents reported.

Dec 6, 2025

No incidents reported.

Dec 5, 2025

No incidents reported.

Dec 4, 2025
My Health Record Production Upgrade - December 04, 2025
Completed - The scheduled maintenance has been completed.
Dec 4, 08:00 AEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 3, 22:00 AEST
Scheduled - Good afternoon,

The My Health Record system production environment will be upgraded on 4 December 2025.
The upgrade window is as follows:

03 December 2025 at 10:00 PM (AEDT) to 04 December 2025 at 07:05 PM (AEDT)

The attached release notes cover details of the changes.

During the upgrade, all functionality of the My Health Record system, including connecting mobile applications, will be available.

If a consumer or healthcare provider needs assistance, they can call the help line on 1800 723 471 (available 24 hours, 7 days a week).

Contact DEVELOPERLIAISON@servicesaustralia.gov.au for further advice about this message if necessary.

For technical support please contact myhealthrecord.otshelpdesk@servicesaustralia.gov.au
Dec 1, 10:28 AEST
Dec 3, 2025
Dec 2, 2025

No incidents reported.

Dec 1, 2025

No incidents reported.

Nov 30, 2025

No incidents reported.

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