All Systems Operational

Uptime over the past 90 days. View historical uptime.
Admissions Operational
MediRecords Operational
90 days ago
100.0 % uptime
Today
Activities - Clinical Actions, Tasks, and Work Lists Operational
Appointment Book Operational
Appointment Widget Operational
ConnectAPI Operational
90 days ago
100.0 % uptime
Today
Correspondence Operational
Waiting Room Operational
Engage Operational
ePrescribing and Prescribing Operational
Invoicing Operational
Secure Messaging Operational
SMS Operational
Patient Mobile App Operational
Third Party Components Operational
MediRecords Support Channel Operational
Twilio SMS Services Operational
Medications - Medispan Interactions Service Operational
Medications - Real-Time Prescription Monitoring Operational
Snomed Operational
Coviu Operational
Stripe Operational
Azure Web Services Operational
Australian Digital Health Agency Services Operational
My Health Record Operational
Health Identifier Service (IHI Validator) Operational
ePrescribing - eRx Script Exchange Operational
Claiming Services Operational
Medicare Operational
Australian Immunisation Register (AIR) Operational
Secure Messaging Services Operational
Healthlink Operational
Medical Objects Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

System Metrics Month Week Day
Apdex ?
Fetching
Server Response Time
Fetching
Apr 11, 2026

No incidents reported today.

Apr 10, 2026

No incidents reported.

Apr 9, 2026
Appointment Scheduling Issues in MediRecords
Resolved - The issue has now been resolved, as the issue had impacted appointments we encourage any impacted users to review all appointments that was updated or created today to ensure the changes are reflected. If you have any further issues please contact our Support team.
Apr 9, 20:44 AEST
Update - The Medirecords team continues to actively work on resolving the current appointment booking issue. We are monitoring the fix that was deployed and there maybe still some residual issues which are being investigated.

Our teams are continuing investigations and remediation efforts to restore full service as quickly as possible. We appreciate your patience while this work continues.
Apr 9, 14:52 AEST
Update - The Medirecords team are continuing to work actively on a solution to remediate the current appointment booking issue.

Description of Impact - a series of unavailable appointment slots being created when Day Light Savings are OFF, the unavailable slots that are set for the month with Day Light Savings do not automatically adjust in the calendar to the changed time. Users are required to manually change the unavailable slots.

We appreciate your patience and understanding while this work is completed.
Apr 9, 13:19 AEST
Investigating - We are currently aware of an issue affecting appointment scheduling within MediRecords.
Some clinics are experiencing appointments being automatically moved, resulting in overlapping bookings. In addition, any manual adjustments made to appointments may revert back after refreshing the system.

Our team is actively investigating this issue as a matter of urgency and working to identify the root cause.
We understand the significant impact this is having on clinic operations and sincerely apologise for the disruption caused.
We will provide further updates as more information becomes available.

Thank you for your patience and understanding.
Apr 9, 09:07 AEST
Apr 8, 2026

No incidents reported.

Apr 7, 2026

No incidents reported.

Apr 6, 2026

No incidents reported.

Apr 5, 2026
Service Advisory: Potential System Degradation Due to Daylight Saving Time Change (April 5,2026)
Completed - The scheduled maintenance has been completed.
Apr 5, 00:00 AEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 4, 00:00 AEST
Scheduled - Services Australia advises that, due to the end of Daylight Saving, Medicare Online and ECLIPSE may experience a degradation of service between 1:00am (AEDT) and 4:00am (AEST) on Sunday 5 April 2026. This is necessary to allow the agency to re-align our systems with Australian Eastern Standard Time (AEST).

We apologise for any inconvenience this may cause.

Please contact the Developer Liaison team at developerliaison@servicesaustralia.gov.au should you have any questions about this advice.
Mar 24, 14:48 AEST
Apr 4, 2026
Apr 3, 2026

No incidents reported.

Apr 2, 2026

No incidents reported.

Apr 1, 2026

No incidents reported.

Mar 31, 2026

No incidents reported.

Mar 30, 2026

No incidents reported.

Mar 29, 2026

No incidents reported.

Mar 28, 2026

No incidents reported.

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