All Systems Operational

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MediRecords Operational
90 days ago
100.0 % uptime
Today
Appointment Book Operational
Waiting Room Operational
ePrescribing and Prescribing Operational
Patient App Operational
Appointments Widget Operational
Secure Messaging ? Operational
SMS Operational
ConnectAPI Operational
90 days ago
99.66 % uptime
Today
Third Party Components Operational
90 days ago
100.0 % uptime
Today
Medicare Operational
eRx Script Exchange Operational
My Health Record Operational
MediRecords Support Channel ? Operational
Twilio Operational
Healthlink Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Scheduled Maintenance
RDS Upgrade May 29, 2024 22:00 - May 30, 2024 02:00 AEST
As part of our commitment to continued platform improvements and currency, MediRecords will be undertaking an upgrade of our RDS (Relational Database Service) on the night of May 29th.

If you experience any issues you believe is associated with the outage, you can submit a ticket at https://support.medirecords.com/hc/en-us/requests/new and under ‘Reason for Request’, select “There is a System Outage”.

Posted on May 13, 2024 - 12:03 AEST
Apdex ?
Fetching
Server Response Time
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Past Incidents
May 24, 2024

No incidents reported today.

May 23, 2024

No incidents reported.

May 22, 2024
Completed - The scheduled maintenance has been completed.
May 22, 01:30 AEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 21, 22:30 AEST
Scheduled - HealthLink is undertaking planned maintenance work during this time. Services affected by this maintenance window are:
- HealthLink SmartForms
- MyHealthLink Portal
- RMSLite
- HealthLink Secure Messaging

If you have any concerns please contact HealthLink Support at 1800 125 036

May 15, 11:24 AEST
May 21, 2024
May 20, 2024

No incidents reported.

May 19, 2024

No incidents reported.

May 18, 2024

No incidents reported.

May 17, 2024

No incidents reported.

May 16, 2024

No incidents reported.

May 15, 2024

No incidents reported.

May 14, 2024

No incidents reported.

May 13, 2024

No incidents reported.

May 12, 2024

No incidents reported.

May 11, 2024

No incidents reported.

May 10, 2024

No incidents reported.