Update - Latest Update from Microsoft -
Potentially impacted services include:
- Exchange Online
- Microsoft Teams
- SharePoint Online
- Microsoft Copilot 365
- Microsoft Defender XDR
- Microsoft Planner
- Microsoft To Do
- Microsoft Intune
- Microsoft Defender for Office 365
- Microsoft Purview: Multiple Purview services including Authorization, Auto Labelling, Data Loss Prevention (DLP), Communication Compliance, and Data Classification are impacted.
- Power BI: All users may intermittently be unable to export reports with MIP sensitivity labels to PDF in Power BI.
- Microsoft 365 Apps Admin Center: Multiple services including Cloud Update, Cloud Policy, and Inventory.
- Universal Print: Users may encounter errors submitting print jobs or using admin features.
Current status: We've begun returning a portion of the affected servers to service, and they're remaining stable so far. We’ve also shifted traffic and connections to alternative pathways wherever possible and have observed limited recovery in some regions.
We've streamlined our recovery process to expedite returning the remaining affected servers to service. To further support recovery, we're implementing protective traffic management measures in a specific location to reduce load on the affected infrastructure, and we'll expand these measures to additional locations if we observe positive results. As capacity is restored, users may experience a gradual recovery as their clients reconnect to the service.
Nov 13, 2026 - 09:21 AEST
Potentially impacted services include:
- Exchange Online
- Microsoft Teams
- SharePoint Online
- Microsoft Copilot 365
- Microsoft Defender XDR
- Microsoft Planner
- Microsoft To Do
- Microsoft Intune
- Microsoft Defender for Office 365
- Microsoft Purview: Multiple Purview services including Authorization, Auto Labelling, Data Loss Prevention (DLP), Communication Compliance, and Data Classification are impacted.
- Power BI: All users may intermittently be unable to export reports with MIP sensitivity labels to PDF in Power BI.
- Microsoft 365 Apps Admin Center: Multiple services including Cloud Update, Cloud Policy, and Inventory.
- Universal Print: Users may encounter errors submitting print jobs or using admin features.
Current status: We've begun returning a portion of the affected servers to service, and they're remaining stable so far. We’ve also shifted traffic and connections to alternative pathways wherever possible and have observed limited recovery in some regions.
We've streamlined our recovery process to expedite returning the remaining affected servers to service. To further support recovery, we're implementing protective traffic management measures in a specific location to reduce load on the affected infrastructure, and we'll expand these measures to additional locations if we observe positive results. As capacity is restored, users may experience a gradual recovery as their clients reconnect to the service.
Nov 13, 2026 - 09:21 AEST
Update - https://status.cloud.microsoft/m365/referrer=serviceStatusRedirect
More information from Microsoft:
Potentially impacted services include:
- Exchange Online
- Microsoft Teams
- SharePoint Online
- Microsoft Copilot 365
- Microsoft Defender XDR
- Microsoft Planner
- Microsoft To Do
- Microsoft Intune
- Microsoft Defender for Office 365
- Microsoft Purview: Multiple Purview services including Authorization, Auto Labelling, Data Loss Prevention (DLP), Communication Compliance, and Data Classification are impacted.
- Power BI: All users may intermittently be unable to export reports with MIP sensitivity labels to PDF in Power BI.
- Microsoft 365 Apps Admin Center: Multiple services including Cloud Update, Cloud Policy, and Inventory.
Current status: We’re continuing to pursue all available pathways to restore service, as our actions taken thus far have not provided the anticipated relief. Our investigation has found that a core process on the affected servers is becoming overwhelmed, which causes the servers to stop responding and contributes to the capacity loss.
To validate a potential recovery approach, we're fully isolating a portion of our service infrastructure, restarting the affected components, and gradually reintroducing traffic to confirm our services remain stable before applying this approach more broadly. We're also analyzing traffic patterns across our entire service infrastructure and evaluating whether isolating traffic within each region may allow affected regions to recover independently.
Nov 13, 2026 - 08:41 AEST
More information from Microsoft:
Potentially impacted services include:
- Exchange Online
- Microsoft Teams
- SharePoint Online
- Microsoft Copilot 365
- Microsoft Defender XDR
- Microsoft Planner
- Microsoft To Do
- Microsoft Intune
- Microsoft Defender for Office 365
- Microsoft Purview: Multiple Purview services including Authorization, Auto Labelling, Data Loss Prevention (DLP), Communication Compliance, and Data Classification are impacted.
- Power BI: All users may intermittently be unable to export reports with MIP sensitivity labels to PDF in Power BI.
- Microsoft 365 Apps Admin Center: Multiple services including Cloud Update, Cloud Policy, and Inventory.
Current status: We’re continuing to pursue all available pathways to restore service, as our actions taken thus far have not provided the anticipated relief. Our investigation has found that a core process on the affected servers is becoming overwhelmed, which causes the servers to stop responding and contributes to the capacity loss.
To validate a potential recovery approach, we're fully isolating a portion of our service infrastructure, restarting the affected components, and gradually reintroducing traffic to confirm our services remain stable before applying this approach more broadly. We're also analyzing traffic patterns across our entire service infrastructure and evaluating whether isolating traffic within each region may allow affected regions to recover independently.
Nov 13, 2026 - 08:41 AEST
Investigating - Please be aware of a service incident at Microsoft impacting their Microsoft 365 services. We will update this status when Microsoft have provided new updates, or you can follow their status page via the link below.
https://status.cloud.microsoft/m365/referrer=serviceStatusRedirect
Potentially impacted services include:
- Exchange Online
- Microsoft Teams
- SharePoint Online
- Microsoft Copilot 365
- Microsoft Defender XDR
- Microsoft Planner
- Microsoft To Do
- Microsoft Purview: Multiple Purview services including Authorization, Auto Labelling, Data Loss Prevention (DLP), Communication Compliance, and Data Classification are impacted.
Microsoft current status: We've validated an alternative health check method on a subset of affected infrastructure, which allowed the servers in that subset to successfully return to service, and we're now applying this change more broadly. We're also preparing an automated recovery process to continually detect and restart unresponsive servers, to help keep them in service while this change progresses. Additionally, our review of recent changes has identified a small number of configuration updates that we're investigating as potential contributors to the issue.
Scope of impact: This issue may affect users attempting to access the affected Microsoft 365 services.
Nov 13, 2026 - 07:08 AEST
https://status.cloud.microsoft/m365/referrer=serviceStatusRedirect
Potentially impacted services include:
- Exchange Online
- Microsoft Teams
- SharePoint Online
- Microsoft Copilot 365
- Microsoft Defender XDR
- Microsoft Planner
- Microsoft To Do
- Microsoft Purview: Multiple Purview services including Authorization, Auto Labelling, Data Loss Prevention (DLP), Communication Compliance, and Data Classification are impacted.
Microsoft current status: We've validated an alternative health check method on a subset of affected infrastructure, which allowed the servers in that subset to successfully return to service, and we're now applying this change more broadly. We're also preparing an automated recovery process to continually detect and restart unresponsive servers, to help keep them in service while this change progresses. Additionally, our review of recent changes has identified a small number of configuration updates that we're investigating as potential contributors to the issue.
Scope of impact: This issue may affect users attempting to access the affected Microsoft 365 services.
Nov 13, 2026 - 07:08 AEST
Admissions
Operational
MediRecords
Operational
Activities - Clinical Actions, Tasks, and Work Lists
Operational
Appointment Book
Degraded Performance
Appointment Widget
Operational
ConnectAPI
Operational
Correspondence
Operational
Waiting Room
Operational
Engage
Operational
ePrescribing and Prescribing
Operational
Invoicing
Operational
Secure Messaging
Operational
SMS
Operational
Patient Mobile App
Operational
Third Party Components
Operational
MediRecords Support Channel
Operational
Twilio SMS Services
Operational
Medications - Medispan Interactions Service
Operational
Medications - Real-Time Prescription Monitoring
Operational
Snomed
Operational
Coviu
Operational
Stripe
Operational
Azure Web Services
Operational
Heidi AI
Operational
Australian Digital Health Agency Services
Operational
My Health Record
Operational
Health Identifier Service (IHI Validator)
Operational
ePrescribing - eRx Script Exchange
Operational
Claiming Services
Operational
Medicare
Operational
Australian Immunisation Register (AIR)
Operational
Secure Messaging Services
Operational
Healthlink
Operational
Medical Objects
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Scheduled Maintenance
Medical Objects Upgrade - Sunday 15th November Nov 15, 2026 19:30 - Nov 16, 2026 00:00 AEST
Dear Customer,
Medical Objects wishes to advise of an upcoming network firewall upgrade. Please see the maintenance window below:
Start Time: 07:30PM Sunday 15/11/2026 AEST
End Time: 10:30PM Sunday 15/11/2026 AEST
During the maintenance window, there will be three brief outages of up to 5 minutes, affecting some Medical Objects services.
Please note that the end time of this project may be earlier and is only provided as a worst-case scenario. An email will be supplied on completion of the upgrade.
If you require our assistance or any further information, feel free to give us a call on (07) 5456 6000 and quote case number 1076519.
Kind Regards
Medical Objects Pty Ltd
Posted on Nov 09, 2026 - 10:12 AEST
Medical Objects wishes to advise of an upcoming network firewall upgrade. Please see the maintenance window below:
Start Time: 07:30PM Sunday 15/11/2026 AEST
End Time: 10:30PM Sunday 15/11/2026 AEST
During the maintenance window, there will be three brief outages of up to 5 minutes, affecting some Medical Objects services.
Please note that the end time of this project may be earlier and is only provided as a worst-case scenario. An email will be supplied on completion of the upgrade.
If you require our assistance or any further information, feel free to give us a call on (07) 5456 6000 and quote case number 1076519.
Kind Regards
Medical Objects Pty Ltd
Posted on Nov 09, 2026 - 10:12 AEST
Scheduled Maintenance Production - Quarterly EC2 Reboot Nov 18, 2026 23:00 - Nov 19, 2026 01:00 AEST
MediRecords will undergo scheduled maintenance on the 18th of November, where an expected performance degradation to eRx and Secure Messaging will occur at 11pm AEST.
During this period, the affected services may be intermittently unavailable for 10-20mins, or up to 2hrs should the maintenance task experience delays.
Posted on Nov 03, 2026 - 12:10 AEST
During this period, the affected services may be intermittently unavailable for 10-20mins, or up to 2hrs should the maintenance task experience delays.
Posted on Nov 03, 2026 - 12:10 AEST