All Systems Operational

Uptime over the past 90 days. View historical uptime.
Admissions Operational
MediRecords Operational
90 days ago
100.0 % uptime
Today
Activities - Clinical Actions, Tasks, and Work Lists Operational
Appointment Book Operational
Appointment Widget Operational
ConnectAPI Operational
90 days ago
100.0 % uptime
Today
Correspondence Operational
Waiting Room Operational
Engage Operational
ePrescribing and Prescribing Operational
Invoicing Operational
Secure Messaging Operational
SMS Operational
Patient Mobile App Operational
Third Party Components Operational
MediRecords Support Channel Operational
Twilio SMS Services Operational
Medications - Medispan Interactions Service Operational
Medications - Real-Time Prescription Monitoring Operational
Snomed Operational
Coviu Operational
Stripe Operational
Azure Web Services Operational
Heidi AI Operational
Australian Digital Health Agency Services Operational
My Health Record Operational
Health Identifier Service (IHI Validator) Operational
ePrescribing - eRx Script Exchange Operational
Claiming Services Operational
Medicare Operational
Australian Immunisation Register (AIR) Operational
Secure Messaging Services Operational
Healthlink Operational
Medical Objects Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

System Metrics Month Week Day
Apdex ?
Fetching
Server Response Time
Fetching
Jun 26, 2026

No incidents reported today.

Jun 25, 2026

No incidents reported.

Jun 24, 2026

No incidents reported.

Jun 23, 2026

No incidents reported.

Jun 22, 2026

No incidents reported.

Jun 21, 2026

No incidents reported.

Jun 20, 2026

No incidents reported.

Jun 19, 2026

No incidents reported.

Jun 18, 2026
Private prescriptions requiring Approval Number
Resolved - This incident has been resolved over night.
Jun 18, 09:18 AEST
Identified - We are currently experiencing an issue where Private prescriptions are requiring users to enter an approval number when one isn't normally required.

We are looking into this issue currently. In the meantime, you can enter any value into the approval number field to work around the problem and finalise the prescription.
Jun 16, 12:50 AEST
Jun 17, 2026

No incidents reported.

Jun 16, 2026
Jun 15, 2026
MediRecords Degraded Performance - Unable to Send SMS
Resolved - This incident has been resolved.
Jun 15, 20:48 AEST
Update - We are continuing to investigate this issue.
Jun 15, 15:44 AEST
Investigating - MediRecords is currently experiencing degraded performance with SMS on Demand, resulting in an inability to send SMS's. Our investigations has led us to an issue on our vendor/SMS carrier service, and our MR team are working with the vendor to restore services. We will provide updates on our status page as soon as they are available.
Jun 15, 13:53 AEST
Medicare claiming issue only impacting AIR
Resolved - This incident has been resolved.
Jun 15, 20:22 AEST
Investigating - We are currently experiencing a claiming issue impacting AIR claims only, no other claiming types are impacted. This issue started at 15:46 Sydney Time.

We have logged a support call with OTS. We will provide updates accordingly.
Jun 12, 17:25 AEST
Jun 14, 2026

No incidents reported.

Jun 13, 2026

No incidents reported.

Jun 12, 2026
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