MediRecords Status

All Systems Operational

Uptime over the past 90 days. View historical uptime.

MediRecords Operational

90 days ago

100.0 % uptime

Today

Appointment Book Operational

Waiting Room Operational

ePrescribing and Prescribing Operational

Patient App Operational

Appointments Widget Operational

Secure Messaging Operational

SMS Operational

ConnectAPI Operational

90 days ago

100.0 % uptime

Today

Third Party Components Operational

90 days ago

100.0 % uptime

Today

Medicare Operational

eRx Script Exchange Operational

My Health Record Operational

MediRecords Support Channel Operational

Twilio Operational

Healthlink Operational

90 days ago

100.0 % uptime

Today

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

System Metrics Month Week Day

Apdex

Fetching

Server Response Time

Fetching

Past Incidents

Oct 27, 2024

No incidents reported today.

Oct 26, 2024

No incidents reported.

Oct 25, 2024

No incidents reported.

Oct 24, 2024

No incidents reported.

Oct 23, 2024

No incidents reported.

Oct 22, 2024

Experiencing Degraded Performance

Resolved - This incident has been resolved.
Oct 22, 16:00 AEDT

Investigating - We are aware of intermittent issues with platform response times impacting some clients. We are actively monitoring performance and will keep you appraised.

We appreciate your patience during this incident.
Oct 22, 15:02 AEDT

MR System Outage 2.30pm AEST 24/10/2024

Resolved - This incident has been resolved.
Oct 22, 15:59 AEDT

Monitoring - We would like to inform you that there will be a brief outage today lasting up to 3-5 minutes. This is part of our ongoing efforts to resolve the current system degradation.

If you have any questions or need assistance during this time, please don’t hesitate to reach out to our support team.

Thank you for your understanding!
Oct 22, 15:33 AEDT

[ ] Experiencing Degraded Performance

Resolved - This incident has been resolved.
Oct 22, 11:18 AEDT

Update - We are continuing to investigate this issue.
Oct 21, 12:18 AEDT

Investigating - Users are currently experiencing System slowness and overall degradation of the platform. We are working diligently to return the system to normal functioning. Please continue to monitor this page for any updates as well as reaching out to Support if you require further assistance.

We appreciate your patience during this incident.
Oct 21, 12:18 AEDT

Oct 21, 2024

Oct 20, 2024

No incidents reported.

Oct 19, 2024

No incidents reported.

Oct 18, 2024

Service Degradation

Resolved - This incident has been resolved.
Oct 18, 18:36 AEDT

Update - We are continuing to investigate this issue.
Oct 18, 14:14 AEDT

Update - We are continuing to investigate this issue.
Oct 18, 13:48 AEDT

Investigating - We are aware of issues creating electronic prescriptions.
We are currently addressing this as a top priority.
Oct 18, 13:48 AEDT

Oct 17, 2024

Intermittent Service degradation: e-prescribing

Resolved - This incident has been resolved.
Oct 17, 18:03 AEDT

Update - We are continuing to work closely with our third-party provider to resolve the ongoing issue as soon as possible. Our team is dedicated to ensuring a swift resolution.
Oct 17, 12:54 AEDT

Update - We are continuing to work on a fix for this issue.
Oct 17, 09:45 AEDT

Identified - We are continuing to work on the issue.
Oct 17, 09:40 AEDT

Investigating - We are aware of issues creating electronic prescriptions.
We are currently addressing this as a top priority.
Oct 16, 17:53 AEDT

Oct 16, 2024

Oct 15, 2024

No incidents reported.

Oct 14, 2024

No incidents reported.

Oct 13, 2024

Scheduled Maintenance

Completed - The scheduled maintenance has been completed.
Oct 13, 06:00 AEDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 13, 03:00 AEDT

Scheduled - We will be undergoing scheduled maintenance during this time.
Oct 3, 04:00 AEST

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