Update - We are continuing to investigate this issue.
May 13, 2025 - 12:05 AEST
May 13, 2025 - 12:05 AEST
Investigating - We are currently investigating an issue affecting the Re-Prescribe functionality in the Medications module. When using either "Prescribe & Print" or "E-Prescribe & Print", the Start Date isn't updating correctly, which then flows through to the Last Prescribed Date & End Date.
Impact:
Dates recorded on printed prescriptions or in electronic prescriptions may be incorrect, if they were Re-Prescribed using the specific methods mentioned above.
Current Status
Our engineering team is actively investigating the root cause and reviewing previous fixes related to this functionality to ensure a complete and lasting resolution.
Workaround
In the meantime, users can use "Edit & Re-Prescribe" as a workaround. This option appears to calculate and display the correct dates, so the issue is not currently a full blocker.
Next Steps
We will continue to post updates here as progress is made. A fix will be deployed as soon as it has been validated.
If you have any questions or are experiencing related concerns, please contact our
Support Team via support@medirecords.com.
Thank you for your understanding and patience.
May 06, 2025 - 13:07 AEST
Impact:
Dates recorded on printed prescriptions or in electronic prescriptions may be incorrect, if they were Re-Prescribed using the specific methods mentioned above.
Current Status
Our engineering team is actively investigating the root cause and reviewing previous fixes related to this functionality to ensure a complete and lasting resolution.
Workaround
In the meantime, users can use "Edit & Re-Prescribe" as a workaround. This option appears to calculate and display the correct dates, so the issue is not currently a full blocker.
Next Steps
We will continue to post updates here as progress is made. A fix will be deployed as soon as it has been validated.
If you have any questions or are experiencing related concerns, please contact our
Support Team via support@medirecords.com.
Thank you for your understanding and patience.
May 06, 2025 - 13:07 AEST
MediRecords
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