All Systems Operational

About This Site

Bugs that have been re-activated since rolling back:

- Observations: Unable to Create Vitals
- Unable to submit patient claim where patient and claimant have different Medicare No's due to 9606 response
- End date in the Clinical Action Filters inside the patient record automatically changing to 01/01/1970
- Unable to accept claims - Partially Paid Claims
- When selecting Postcode 4385, selecting either "Texas" value in the City/Suburb field will always resolve to NSW instead of Queensland.
Users then have to select the alternative "Texas" entry for QLD.
- Patient View for Medical conditions not loading- getting an oops error
- Medical-Objects Outbound stuck in Pending
- Navigating from one user's configuration page to another shows the original user in the Appointment Provider Filter field instead of the
correct user until you press F5 to refresh the page.

MediRecords Operational
90 days ago
100.0 % uptime
Today
Appointment Book Operational
Waiting Room Operational
ePrescribing and Prescribing Operational
Patient App Operational
Appointments Widget Operational
Secure Messaging ? Operational
SMS Operational
ConnectAPI Operational
90 days ago
100.0 % uptime
Today
Third Party Components Operational
90 days ago
100.0 % uptime
Today
Medicare Operational
eRx Script Exchange Operational
My Health Record Operational
MediRecords Support Channel ? Operational
Twilio Operational
Healthlink Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Scheduled Maintenance
Scheduled Maintenance Oct 13, 2024 03:00-05:00 AEDT
We will be undergoing scheduled maintenance during this time.
Posted on Oct 03, 2024 - 04:00 AEST
Apdex ?
Fetching
Server Response Time
Fetching
Past Incidents
Oct 11, 2024
Resolved - This incident has been resolved.
Oct 11, 11:18 AEDT
Update - We are continuing to monitor the results
Oct 10, 13:56 AEDT
Monitoring - A fix has been implemented and we are monitoring the results.
Oct 10, 11:36 AEDT
Update - We are aware of a system-wide event causing errors, system slowness, login and prescribing issues. We are investigating the cause with urgency and will update this status shortly
Oct 9, 12:38 AEDT
Update - We are continuing to investigate this issue.
Oct 9, 11:59 AEDT
Investigating - We are currently investigating this issue.
Oct 9, 11:59 AEDT
Oct 10, 2024
Oct 9, 2024
Oct 8, 2024
Resolved - This incident has been resolved.
Oct 8, 16:03 AEDT
Investigating - Customers are unable to log into Medirecords and are experiencing high levels of slowness.
Oct 8, 13:35 AEDT
Resolved - This incident has been resolved.
Oct 8, 11:09 AEDT
Investigating - We are currently investigating an issue that is affecting the following:
- Chat function
- Patient Search
- Overall Slowness in the platform

We will continue to post updates as we work on the issue, please reach out to Medirecords Support if you have any questions at all.

Oct 8, 10:39 AEDT
Oct 7, 2024

No incidents reported.

Oct 6, 2024

No incidents reported.

Oct 5, 2024

No incidents reported.

Oct 4, 2024

No incidents reported.

Oct 3, 2024

No incidents reported.

Oct 2, 2024

No incidents reported.

Oct 1, 2024

No incidents reported.

Sep 30, 2024

No incidents reported.

Sep 29, 2024

No incidents reported.

Sep 28, 2024

No incidents reported.

Sep 27, 2024

No incidents reported.