All Systems Operational
Admissions
Operational
MediRecords
Operational
Activities - Clinical Actions, Tasks, and Work Lists
Operational
Appointment Book
Operational
Appointment Widget
Operational
ConnectAPI
Operational
Correspondence
Operational
Waiting Room
Operational
Engage
Operational
ePrescribing and Prescribing
Operational
Invoicing
Operational
Secure Messaging
Operational
SMS
Operational
Patient Mobile App
Operational
Third Party Components
Operational
MediRecords Support Channel
Operational
Twilio SMS Services
Operational
Medications - Medispan Interactions Service
Operational
Medications - Real-Time Prescription Monitoring
Operational
Snomed
Operational
Coviu
Operational
Stripe
Operational
Azure Web Services
Operational
Heidi AI
Operational
Australian Digital Health Agency Services
Operational
My Health Record
Operational
Health Identifier Service (IHI Validator)
Operational
ePrescribing - eRx Script Exchange
Operational
Claiming Services
Operational
Medicare
Operational
Australian Immunisation Register (AIR)
Operational
Secure Messaging Services
Operational
Healthlink
Operational
Medical Objects
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Scheduled Maintenance
My Health Record System planned maintenance Oct 13, 2026 18:30-22:30 AEST
Update -
We will be undergoing scheduled maintenance during this time.
Oct 13, 2026 - 15:58 AEST
Oct 13, 2026 - 15:58 AEST
Update -
We will be undergoing scheduled maintenance during this time.
Oct 13, 2026 - 15:56 AEST
Oct 13, 2026 - 15:56 AEST
Scheduled -
The My Health Record System Operator advises that there will be planned maintenance performed on the API Gateway in the production environment tonight from 7:30 PM to 11:30 PM on Tuesday 13th October 2026 (AEDT).
The third party provided advised the production environment will be available during this time however; there may be a degradation of services during this window.
Oct 13, 2026 - 15:55 AEST
The third party provided advised the production environment will be available during this time however; there may be a degradation of services during this window.
Oct 13, 2026 - 15:55 AEST
RDS (Relational Database Service) Scheduled Maintenance Oct 21, 2026 23:00-23:40 AEST
MediRecords will be undertaking a maintenance change of our RDS (Relational Database Service). This change is being scheduled to update from an older instance class to a new generation one.
What does this mean for our customers?
During the change, MediRecords will be unavailable for 1-2 minutes.
When: 11pm (AEST), October 21, 2026
Duration: 11:00PM – 11:40PM AEST outage
Component Impacted: Medirecords
Posted on Oct 07, 2026 - 15:37 AEST
What does this mean for our customers?
During the change, MediRecords will be unavailable for 1-2 minutes.
When: 11pm (AEST), October 21, 2026
Duration: 11:00PM – 11:40PM AEST outage
Component Impacted: Medirecords
Posted on Oct 07, 2026 - 15:37 AEST