All Systems Operational

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For all status information related to Medicare and other claiming systems, please refer to this page:
https://medicarestatus.humanservices.gov.au/healthsystemmonitor/external/status.xhtml

Uptime over the past 90 days. View historical uptime.
MediRecords Operational
90 days ago
99.92 % uptime
Today
Appointment Book Operational
Waiting Room Operational
ePrescribing Operational
Patient App Operational
Appointments Widget Operational
Secure Messaging ? Operational
SMS Operational
ConnectAPI Operational
90 days ago
100.0 % uptime
Today
Third Party Components Operational
Medicare Operational
eRx Script Exchange Operational
My Health Record Operational
MediRecords Support Channel ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

System Metrics Month Week Day
Apdex ?
Fetching
Server Response Time
Fetching
Past Incidents
May 30, 2023

No incidents reported today.

May 29, 2023

No incidents reported.

May 28, 2023

No incidents reported.

May 27, 2023

No incidents reported.

May 26, 2023

No incidents reported.

May 25, 2023

No incidents reported.

May 24, 2023

No incidents reported.

May 23, 2023

No incidents reported.

May 22, 2023
Degraded Performance
Resolved - We have implemented a fix and MediRecords should be functioning normally. Please contact Support if you are continuing to have any issues.
May 22, 10:26 AEST
Update - Some Customers are still experiencing degraded performance. We are continually monitoring the system and working to improve performance.
May 22, 09:01 AEST
Monitoring - A fix has been implemented and we are monitoring the results.
May 20, 17:51 AEST
Investigating - We are currently Investigating
May 20, 16:55 AEST
May 21, 2023
Scheduled Eclipse Maintenance
Completed - The scheduled maintenance has been completed.
May 21, 06:00 AEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 20, 22:00 AEST
Scheduled - Services Australia advises that Medicare Online ECLIPSE is expected to be down for 1 hour during this maintenance period.

Please contact Services Australia if you have any concerns.
May 19, 12:38 AEST
May 20, 2023
May 19, 2023
Degraded Performance
Resolved - This incident is resolved.
May 19, 18:22 AEST
Investigating - We are currently investigating.
May 19, 16:03 AEST
Degraded Performance
Resolved - This incident has been resolved
May 19, 14:56 AEST
Investigating - We are currently investigating
May 19, 12:12 AEST
May 18, 2023
Degraded performance: System performing slower than usual with reported errors being addressed
Resolved - This issue is now resolved and MediRecords is functioning as expected
May 18, 14:59 AEST
Investigating - We are currently investigating the issues affecting Medicords. We will provide updates shortly.
May 18, 12:53 AEST
May 17, 2023
eRx Maintenance
Completed - The scheduled maintenance has been completed.
May 17, 21:30 AEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 17, 21:02 AEST
Scheduled - eRx is under going maintenance for 30 minuets and e-prescribing will not be possible. If you have any questions please reach out to eRx.
May 17, 21:00 AEST
May 16, 2023

No incidents reported.

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