All Systems Operational

About This Site

Our platform is continuously monitored for outages, slowdowns, or other issues. Should there be any interruptions in service, we'll provide status updates here.

For all status information related to Medicare and other claiming systems, please refer to this page:
https://medicarestatus.humanservices.gov.au/healthsystemmonitor/external/status.xhtml

Uptime over the past 90 days. View historical uptime.
MediRecords Operational
90 days ago
99.95 % uptime
Today
Appointment Book Operational
Waiting Room Operational
Patient App Operational
Appointments Widget Operational
SMS Operational
90 days ago
100.0 % uptime
Today
ConnectAPI Operational
90 days ago
100.0 % uptime
Today
Third Party Components Operational
90 days ago
99.96 % uptime
Today
Medicare Operational
eRx Script Exchange Operational
My Health Record Operational
Secure Messaging ? Operational
90 days ago
100.0 % uptime
Today
MediRecords Support Channel ? Operational
90 days ago
99.93 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

System Metrics Month Week Day
Server Response Time
Fetching
Apdex
Fetching
Past Incidents
Sep 26, 2022

No incidents reported today.

Sep 25, 2022

No incidents reported.

Sep 24, 2022

No incidents reported.

Sep 23, 2022
Reduced Support Hours 22/09/2022
Completed - The scheduled maintenance has been completed.
Sep 23, 08:23 AEST
Scheduled - On Thursday 22nd September, MediRecords Support Hours will be adjusted for the National Day of Mourning.

The Support Team will be available from 9am to 5pm AEST in limited capacity. Please only contact the Support team for urgent enquiries on this day.
Sep 20, 09:53 AEST
Sep 22, 2022

No incidents reported.

Sep 21, 2022

No incidents reported.

Sep 20, 2022

No incidents reported.

Sep 19, 2022

No incidents reported.

Sep 18, 2022

No incidents reported.

Sep 17, 2022

No incidents reported.

Sep 16, 2022

No incidents reported.

Sep 15, 2022

No incidents reported.

Sep 14, 2022

No incidents reported.

Sep 13, 2022
Error messages in MediRecords
Resolved - This incident has been resolved.
Sep 13, 09:49 AEST
Investigating - Some users are experiencing error messages and general degraded performance when using MediRecords. We're currently investigating this with high priority.
Sep 13, 09:32 AEST
Sep 12, 2022

No incidents reported.

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