______________________________________________________________________________________________________
On the evening of Monday, the 22nd, MediRecords will implement a change to when invoices can be deleted.
Invoices will only be deletable if they are in the 'On Hold' status. Invoices that are not in 'On Hold' status will require either a partial payment refund or writing off the invoice if deletion is needed.
We are undertaking this change to align ourselves with industry standards and streamline workflows for our customers.
Please access our below knowledge base article if you have any further questions or contact MediRecords Support:
https://support.medirecords.com/hc/en-us/articles/10247536676623-When-can-I-Delete-an-Invoice