Unable to send SMS's

Incident Report for MediRecords

Resolved

This incident has been resolved.

Posted Oct 12, 2026 - 09:57 AEST

Monitoring

SMS function is now operational. We are currently looking as back log messages sent from Saturday.

Posted Oct 12, 2026 - 09:05 AEST

Update

We are continuing to investigate this issue.

Posted Oct 12, 2026 - 08:25 AEST

Investigating

We are experiencing issues where users are unable to send SMS from Medirecords since Saturday, our team is currently investigating the issue.

We will provide and update once available.

Posted Oct 12, 2026 - 08:22 AEST

This incident affected: SMS.