Scheduled eWay token update to our payment system

Scheduled for Nov 23, 17:00 - 18:00 AEST

Scheduled

Medirecords will be carrying out a routine security update to our eWay payment processing system. During this update, we’ll be refreshing a token key that connect our platform to our payment provider. This is a proactive step to strengthen the protection around payment processing.

When: Nov 23, 2026
Time: 5pm AEST
Duration: 30mins
Outage to be expected at 5pm - approx. 15 minutes where EWAY is used i.e. Tenant Registration, SMS Credit Purchase, CC Info update.

Posted Nov 14, 2026 - 20:01 AEST