eRx errors affecting ePrescribing

Incident Report for MediRecords

Resolved

This incident has been resolved.

Posted Nov 14, 2022 - 10:12 AEDT

Monitoring

The eRx Script Exchange has returned to normal - we are continuing the monitor the situation.

Posted Nov 14, 2022 - 10:00 AEDT

Investigating

Users are experiencing an E0001 error from eRx when attempting to ePrescribe.
We have raised this with the eRx team and investigating the cause.
Please follow business continuity plans in the meantime.

Posted Nov 14, 2022 - 09:04 AEDT

This incident affected: Third Party Components (eRx Script Exchange).