eRx undertaking planned maintenance

Scheduled for Nov 22, 00:01 - 01:01 AEDT

Scheduled

We want to inform you that on Friday 22nd November, 2024 at 12.01am AEDT, eRx will be undertaking planned maintenance, which will result in an outage of approximately up to 1 hour. During this time, users will be unable to e-prescribe medication.

Services affected by this maintenance window are:
- Prescription delivery services will be unavailable.
- Prescribers will not be able to generate electronic prescriptions
- Dispensers will not be able to download or dispense an electronic prescription
- Mobile Apps & Intermediaries will not have access to eRx prescriptions

Access to the Active Script List and the eRx token webpage will not be affected, although any new scripts generated during the outage will not be visible until after the outage.

Service availability during the outage will be posted at:
https://www.erx.com.au/service-performance-status/

If you have any queries, please contact eRx Support at support@erx.com.au or 1300 700 921.

Posted Oct 29, 2024 - 13:47 AEDT

This scheduled maintenance affects: ePrescribing and Prescribing.