Link to Medical Objects is down - secure messaging impacted

Incident Report for MediRecords

Resolved

This incident has been resolved.

Posted Sep 21, 2026 - 18:16 AEST

Update

We are continuing to investigate this issue.

Posted Sep 21, 2026 - 12:28 AEST

Investigating

We are currently investigating an issue with Medical Objects impacting secure messaging. Our team is investigating and working to restore services as quickly as possible.

Current Impacts:
- Medical-Objects secure messaging is currently delayed.
- Users are currently unable to verify Medical-Objects contacts.

Posted Sep 21, 2026 - 12:27 AEST

This incident affected: Secure Messaging Services (Medical Objects).