Health Funds missing from Patient Records

Incident Report for MediRecords

Resolved

This incident is now resolved.

We thank you for your patience during this incident.

Posted Mar 22, 2023 - 18:04 AEDT

Investigating

ECLIPSE Health Funds are currently missing from Patient Records which in turn is affecting IMC Claiming.
We are investigating the issue and endeavour to correct this urgently.
We appreciate your patience at this time.

Posted Mar 22, 2023 - 10:55 AEDT

This incident affected: Third Party Components (Medicare).